Marcel Pomper

Marcel Pomper entered the hearing industry in 1993, and he’s been passionate about improving the quality of life for people with hearing loss ever since. He believes that enhancing their quality of life begins with uncovering the personal and unique needs and wishes of each customer – and driven by this passion, he has spent over ten years developing programs and training hearing care professionals in structuring and conducting intake conversations with the goal of optimising the customer experience and improve organisational performance.