Join this inspiring kick-off to the day, as Joyce de Ruiter challenges us to reflect on our roles as healthcare professionals. With increasing pressure on care and an ageing population, she shows how we can all make real impact — by staying innovative, connected, and committed to our mission: saving lives.

The rise of myopia worldwide increases the risk of retinal detachment, particularly in younger populations. Quick action in recognizing symptoms or abnormalities is essential for you as an optometrist to provide the correct care.

This session focuses on how you can efficiently identify signs of retinal detachment and determine the right course of action for the patient, reducing the risk of misdiagnosis and improving outcomes.

As teleoptometry becomes a bigger part of our care, the optician’s role evolves from being mainly retail technical-focused to taking a more clinical, care-driven approach.

This session focuses on the importance of a good anamnesis and helps form the foundation of it: learn how to ask the right questions, what to listen for, and how to guide customers in the testing room. It also covers the growth mindset shift that this requires.

As technology like AI refraction becomes more common, retail assistants play a bigger role in the pre-test. For you to support our opticians well, it helps to understand how the eye works. From light path and lenses to pupils and tear film, this session gives you the basics to assist confidently during refraction.

Explore the collaborative process of shared decision-making, where clients are actively involved in their care, and discover how a thorough intake process can help identify client needs. Mastering these techniques enables you to better meet your clients’ needs, taking into account the lifestyle factors and accessory options, thereby enhancing their satisfaction with their hearing aids.

Many patients present with symptoms of glaucoma, and the earlier we detect it, the more effective we can be in preserving vision. Join this case-based session to develop your skills in papillary assessment.

This session gives opticians a practical overview of the most common eye conditions seen in daily practice — including macular degeneration, glaucoma, dry eyes and diabetic retinopathy. Learn what to look out for, what to ask, and how to support the optometrist with the right observations and communication.

This session helps you confidently explain screen use, family history, and early signs of eye issues to customers. You’ll also learn how to clarify the roles of different eye care professionals, and why the WHO now sees myopia as a global health concern.

Learn the key do’s and don’ts for managing tinnitus, get practical tools for diagnostics, and discover how to measure and treat its impact on patients. Gain insights from both an ENT specialist and an audiologist for optimal care.

Join Dr. Marko Lukic (FEBO), consultant ophthalmologist at Moorfields Eye Hospital, as he shares his journey into virtual clinics and the evolving world of teleoptometry. Through real cases and clinical reflections, he highlights red flags, good practices, and the balance between innovation and quality in remote eye care.

This session focuses on the crucial role opticians play in early myopia education. Myopia is on the rise, especially in younger patients – and everything starts with right guidance and communication at the first point of contact. The session covers how to recognise risks, start the conversation, and support families in understanding why early action matters.

In this session, we’ll discuss contact lenses on the shopfloor. Discover how to interpret opticians’ prescriptions and recommendations, and learn how to calculate contact lens prescriptions and suggest suitable products to customers.

Sometimes a hearing aid fitting does not meet the client’s satisfaction – this can be due to the settings of the devices, the choice of eartip or earmold, or clinical considerations in audiometry. A good medical history is crucial to identify these clinical considerations, especially with an eye on automatic audiometry in the future, where these problems may be overlooked.

The session discusses various cases with genetic hearing losses, unusual ear canals, and middle ears.

Great care isn’t just about clinical skills – it’s also about how we make people feel.

In this energetic closing session, Feike Cats demonstrates how small things like attention, energy, and enthusiasm can create a big impact in everyday care – for both customers and colleagues.

Join us as Panu Tast returns to the stage to explain the current landscape for optometrists and the implications of the removal of §16 of Act on Health Care Professionals.

What does this mean for the rights and responsibilities of optometrists, and most importantly, for your practical work and person-centred care?

This session explores the diagnosis of glaucoma and the added value of optical coherence tomography (OCT).

You’ll gain insights into how OCT enhances glaucoma diagnostics and monitoring, with case examples illustrating its practical applications.

The session also addresses the complexities of diagnosing glaucoma and the importance of comprehensive examinations to support informed clinical decisions.

Delve into the complexities of prescribing glasses for patients with age-related macular degeneration in this session which addresses strategies for examination and ensuring optimal visual correction for these patients.

The session includes practical examples to illustrate best practices, common challenges, and effective solutions in this area.

In this session, we invite a cataract surgeon and an optometrist on stage to discuss shared care in cataract detection, patient education and post-surgery assessments.

Understand the benefits of expanding shared care in managing cataract patients, including improved patient outcomes and more efficient care pathways.

Are you ready to transform your patient interactions? Discover how effective “wrapping up” in clinical communication ensures that patients leave with a clear understanding of their health and next steps.

In the realm of healthcare, effective communication is crucial. For years, we’ve emphasised the importance of understanding patients’ needs across various contexts. However, it’s equally important that patients understand the information we give them. This lecture will focus on the “wrapping up” phase of clinical communication, where we ensure that patients leave with a clear understanding of their health status and next steps.

This session explores techniques for summarising key points, checking for patient understanding, encouraging questions, and providing clear follow-up instructions. By mastering these skills, healthcare professionals can enhance patient satisfaction, improve health outcomes, and foster a more collaborative patient-provider relationship.

Join us as we delve into practical strategies and real-life examples that highlight the significance of wrapping up in customer-centred clinical communication.

Jane Ege Møller from Aarhus University will give her presentation in “Scandinavian”.

Join this session to get back to the basics: master slit lamp skills, ask the right questions, and differentiate between bacterial and viral eye infections to provide essential patient care and referrals.

When it comes to the anterior eye, we rely on asking the right questions and using our clinical skills with the slit lamp. Differentiating between an acute bacterial infection that needs immediate treatment and a viral infection is crucial, focusing on symptoms, duration, and findings. In these cases, no fancy instruments can help us out – it’s all about going back to the basics: Advise patients on hygiene, avoiding sharing personal items, and seeking medical attention if symptoms worsen. Or, should we refer acutely?

Master the art of recommending the right tear substitute product to the right patient.

In this lecture, led by optometrist Sofia Elvernäs from Lindesberg, you’ll learn when and how to recommend the appropriate tear substitute for various customer needs, ensuring optimal eye health and comfort.

Explore different types of tear substitutes, their indications, and the clinical scenarios in which they are most effective. You’ll also discover the common causes of dry eyes and how to address them effectively, and gain insights into patient assessment and personalized recommendations to enhance treatment outcomes.

Join the session to elevate your expertise in managing dry eye conditions and providing exceptional customer care.

In this case-based lecture, renowned experts Lena and Therese share their insights on how to get started with providing prism corrections for your patients. They’ll cover the essential information you need to assist your patients with prism correction, and the simple tests you can perform using equipment that’s available in most clinics.

Are you eager to deepen your understanding of contact lenses and enhance your interactions with customers?

This interactive session provides valuable insights into the world of contact lenses, helping you understand the various types, their functionality, and key elements to consider for comfortable wearing and healthy eyes.

This is your opportunity to bring your and your customers’ questions to the table. Engage with our expert, Kristina Eriksson, share your experiences, and get the answers you need to better serve your customers. Whether you’re new to the field or looking to refresh your knowledge, this session provides you with the tools and confidence to make informed recommendations.

Don’t miss out on the chance to elevate your expertise and improve your customer interactions. Join us and take the first step towards mastering the art of contact lens selection!

Sharpen your diagnostic skills by mastering seven critical retinal and optic nerve conditions encountered in clinical practice.

This dynamic session empowers you to confidently identify and manage the most important posterior segment conditions through real-life case studies and multimodal imaging. From retinal vascular occlusions and macular degeneration to diabetic retinopathy and optic neuropathies, you’ll learn how to spot subtle signs, interpret OCT findings, and make sound referral decisions.

Whether you’re new to retinal imaging or want to strengthen your clinical judgement and decision-making, this case-based talk enhances your diagnostic confidence and patient care.

In this case-based session, Niklas, an optometrist at Specsavers in Uppsala, guides you through several cases where you can practice your skills in performing preliminary tests.

The session is designed to enhance your practical skills and confidence in conducting essential eye examinations.

If you’re not a clinical assistant, don’t worry—you can still participate actively or simply observe and learn. You’ll gain deeper insights into pupil reflex assessments and visual field screening, ensuring you leave with valuable knowledge applicable to your practice.

Join us for an engaging and educational experience tailored to all levels of expertise.

Glaucoma is a well-known condition – but recognizing it early remains one of the greatest clinical challenges. As optometrists, you’re often the first to spot the subtle signs that can make all the difference in a patient’s journey.

In this session, we shine a spotlight on your critical role in early detection. Gain deeper insights into the complexities when suspecting glaucoma, and hear directly from two patients – a rare and valuable perspective that brings the condition to life in a whole new way.