Allow us to introduce Lise Hofman, a certified trainer, optician, and contact lens specialist. She’s passionate about helping people reach for the stars, enhancing their skills, and caring for both their personal and professional development. Her motto? Work step by step towards a clear goal. With her technical expertise and talent for coaching, she enables professionals to grow in their field.

Arjan de Graaf is an optometrist with over 18 years of experience in optics. He began optician training in 2006 and pursued optometry training in 2010, obtaining his degree in optometry four years later.

Arjan has broad experience from working at an optical store (2006 – 2012) and an ophthalmology outpatient clinic at a hospital. A skilled lecturer, he has five years of experience teaching optometry at the University of Applied Sciences Utrecht and has previously taught on an optician training programme.

Dr. Marko Lukic, Ph.D. FEBO FASRS, is a Consultant Ophthalmologist affiliated with Moorfields Eye Hospital in London, specialising in retina and uveitis. He co-led the development of virtual clinics at Moorfields South and completed two fellowships in medical retina. A Ph.D. graduate from the University of Split, he’s a Fellow of the American Society of Retina Specialists (ASRS) and active in EURETINA, ARVO, and ASRS. His research focuses on real-world data in retinal disease and AI.

Dr. Lukic lectures at the University of Zagreb and University College London, leads Vision Care and European Medical Consultants, advises MedTech firms, and is CMO at Ascento CDA.

Linda Janssen is an optometrist with over 23 years of experience working in optics. Linda became an optometrist in 2011 and has spent nine years as a Partner at Specsavers, growing her expertise in eye care and entrepreneurship.

Now, Linda works as Clinical Performance Consultant in Optics, using her experience to support her colleagues and help raise the standard of eye care even further.

Bas Franck is a Clinical Physicist-Audiologist with a degree in mathematics and physics (acoustics). He conducted his doctoral research at the Academic Medical Center (AMC) in Amsterdam, which resulted in his dissertation titled “Hearing Aid Fitting in Interaction,” and he went on to train as a clinical physicist-audiologist at the University Medical Center in Utrecht under the supervision of Bert van Zanten.

Bas has worked at several audiological centres, including Kentalis in The Hague, Pento in Hengelo, Radboud University Medical Center in Nijmegen, and most recently, at Auris in Rotterdam. He currently also serves as Medical Manager at Auris Rotterdam.

Farah Amara works as Professional Advancement Manager at Specsavers in the Netherlands. With a background as an optometrist and experience as a Clinical Performance Consultant, she focuses on helping optometrists grow in their role and deliver great care. She’s passionate about making clinical development practical, fun, and meaningful. Farah is known for her energy, fresh ideas, and her love for connecting with people – always aiming to make a real impact for both professionals and customers.

Marcel Pomper entered the hearing industry in 1993, and he’s been passionate about improving the quality of life for people with hearing loss ever since. He believes that enhancing their quality of life begins with uncovering the personal and unique needs and wishes of each customer – and driven by this passion, he has spent over ten years developing programs and training hearing care professionals in structuring and conducting intake conversations with the goal of optimising the customer experience and improve organisational performance.