Feike Cats

Feike Cats is a Dutch keynote speaker, author, and customer enthusiasm expert. With over 30 years of experience, he helps organisations create exceptional customer experiences through energy, humour, and practical tools. Feike is the founder of “Houden van Klanten” and has written seven books on customer focus, including his latest on combining AI and human enthusiasm. His approach, called Verleuken, brings joy into serious business.